We have all felt like this at one time or another. The purpose of this FAQ is to help you understand something that may at this time cause you to feel like our friend up there.  Just click the table of contents and the appropriate PDF file will open and hopefully the answer to your question will be on that page. If you cannot find an answer please feel free to contact me at ptruman@shastalink.com, I will be happy to locate a solution and create a walkthrough to help others that may have the same problem.

If you click a link and you are unable to see the PDF file please download the adobe reader plug-in. It is free and located here 


Table of Contents

  1. How do I create a PDF?
  2. How do I create an email that will send to all of the staff without typing in each address?
  3. Why doesn't my password work for Microsoft FrontPage when I want to update my website ?
  4. How do I help my child do their homework on the computer???
  5. How do I install the "Exam View" CD that I have??

 

Why doesn't ... ?

There can be many reasons why you are unable to access your web page with FrontPage.  I have found that the majority of the problems lie with improper user name and password entry.   Please try this:

Username =  shastalink\your user name                  By putting the shastalink and the \  these are crucial in telling the server who you are and who you are associated with.

Password = your Shastalink email password          Unless you have changed to a custom password for just the FrontPage access.

If none of these work please email me ptruman@shastalink.com  or contact Mrs. Griffiths with the problem and what you have tried and we will get a solution for you.

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How do I help... ?

If you are having trouble at home with a program that your child uses or you have a quick "how do I do this?"  type question.  Please feel free to email me at  ptruman@shastalink.com  I will try to locate an answer to your problem so that you can help your child with their homework.

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I will add more topics as questions come in, or if I find a nice topic that I want to share.  If you have some neat Tech tips please feel free to email them to me and I will post them up and give you the credit for the tip.


 
 
Created by Paul Truman
Copyright © 2001  [Bella Vista Elementary School District]. All rights reserved.
Revised: 10/02/07.